How to Cancel an Expedia Hotel: A Step-by-Step Guide - Hotel Chantelle (2023)

Would you like to cancel your hotel reservation on Expedia? Maybe your travel plans have changed, or maybe you found a better deal elsewhere. Whatever the reason, canceling a hotel reservation can be a hassle. But fear not, we've got you covered. In this article, we'll walk you through the easy steps to cancel a hotel reservation on Expedia.

Check your cancellation policy

Before you cancel an Expedia hotel reservation, be sure to review your reservation's cancellation policy. This will help you understand the terms and conditions of the reservation.

When reviewing the cancellation policy, keep in mind the cancellation deadline. Expedia generally allows cancellations 24-48 hours prior to check-in, but this can vary by hotel and room type.

Also, identify any fees or penalties associated with canceling your reservation. Some hotels may charge a cancellation fee, while others may require a non-refundable deposit. It is worth mentioning that some hotels offer flexible cancellation policies that allow free cancellations up to certain dates.

chain hotelCancellation policy
HiltonFree cancellation 48 hours before check-in
MarriotFree cancellation 24 hours before check-in
HyattFree cancellation up to 72 hours before check-in

Remember to know the cancellation policy and associated fees when booking your hotel. Unfortunately, some hotels may not provide refunds for cancellations or no-shows after the deadline.

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If you have any questions about the cancellation policy or need help canceling your reservation, you can contact Expedia Customer Service or the hotel directly.

It is important to double check the cancellation policy before booking, as it can vary depending on the hotel and the type of room. With these factors in mind, you can make an informed decision when canceling your Expedia hotel reservations.

Sign in to your Expedia account

The first step to canceling your Expedia hotel reservation is to log into your Expedia account. That's all:

  • Navigate to the Expedia home page.
  • Enter your login credentials, including your email or username and password.
  • Once you're logged in, go to the "My Trips" section of your account.

From there, you should be able to see all your upcoming trips and Expedia bookings. Here you can cancel any hotel reservation that you no longer need.

Find your hotel reservation

Before you can cancel your Expedia hotel reservation, you must find the reservation. This can be easily done in a few simple steps:

  • Sign in to your Expedia account
  • Click on "My trip" on the home page
  • Find the reservation you want to cancel
  • Click for appointment details

Once you have found your reservation, you should review the cancellation policy. This is an important step to ensure you understand any fees or restrictions associated with canceling your reservation.

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It is worth mentioning that cancellation policies may vary depending on the hotel and the type of reservation you are making. Some hotels may offer free cancellation up to certain dates, while others may charge a fee or have stricter cancellation policies.

Remember, if your reservation is non-refundable, you may not be able to cancel or get a refund. Unfortunately, Expedia may not be able to help you cancel your reservation in these circumstances.

On the other hand, if you made a refundable reservation, you can cancel it online through your Expedia account. If you are having trouble canceling a reservation online, you can contact Expedia Customer Service for assistance.

Start the cancellation process

If you need to cancel your hotel reservation on Expedia, the process is easy. Here is a step by step guide:

  • First, navigate to the Expedia website and sign in to your account.
  • Then go to the My Trips section and find the reservation you want to cancel.
  • Click the "Cancel" button to start the cancellation process.
  • Please select a reason for cancellation from the dropdown menu. It's worth mentioning that some reservations may not be refundable, so keep in mind that you may not get a full refund.
  • Click "Cancel Reservation" to confirm your cancellation. On the other hand, if you have booked a room at a popular hotel chain, it is recommended that you call the hotel directly to confirm cancellation and refund policies.

It is important to note that cancellation policies may vary depending on the hotel and the type of reservation. Always remember to read the cancellation policy carefully before booking. Unfortunately, if you cancel too close to your arrival date, you may be charged a cancellation fee or even the full cost of the reservation.

Contact Expedia Customer Service

Canceling a hotel reservation made through Expedia can be a simple process if done correctly. If you have any problems, please contact Expedia Customer Service first. Their customer service team is available 24/7 to help you with any questions or concerns. Please note that during peak travel periods, your call volume may be higher than usual, so be prepared to wait.

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Please have your itinerary number ready to give to the representative when you call. This number can be found on your confirmation email or on the Expedia website. It's worth mentioning that some hotels may have different cancellation policies, so be sure to read the terms and conditions before attempting to cancel.

Please be prepared to provide additional information such as your name, the date of the reservation, and the reason for the cancellation. On the other hand, if you booked through a third-party site like or, you'll need to cancel directly with the hotel. Unfortunately, Expedia is unable to cancel these types of reservations on your behalf.

Check refunds and credits

Before you cancel your Expedia hotel reservations, it's worth mentioning that you should check your account for refunds or credits. This is important because Expedia has a generous cancellation policy that may result in a refund or credit to your account.

If you have credit in your account, you can use it for future reservations. On the other hand, if you have a refund, you can expect to receive it within a certain amount of time. Please note that the time it takes to receive your refund may vary depending on the hotel's cancellation policy and the payment method used.

It is important that you contact Expedia if you do not receive your refund within the expected timeframe. You can contact them through their customer service line or through their website. They will be able to update you on the status of your refund and help you with any issues you may have.

Consider future bookings with Expedia

Before canceling a hotel reservation with Expedia, it is worth mentioning that you should consider future reservations with this company. Expedia offers a wide range of options for future travel, including flights, car rentals, and vacation packages. By exploring these options, you can find the best deal for your next trip.

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If you plan to book frequently with Expedia, joining the Expedia Rewards program offers additional benefits. With this program, you can earn points on bookings that can be redeemed for discounts on future travel. Plus, Expedia Rewards members get access to exclusive promotions and discounts.

When booking your next trip with Expedia, keep in mind that the company offers a variety of promotions and discounts throughout the year. For example, Expedia often offers deals during holidays and special events. By taking advantage of these offers, you can save money on your travels.

Expedia Rewards BenefitsBenefits of Expedia promotions and discounts
  • Book to earn points
  • Redeem points for discounts on future travel
  • Exclusive access to promotions and discounts
  • save money on travel
  • Get exclusive offers
  • Opportunities to travel to destinations you may not have considered

It's important to remember that canceling your hotel reservation through Expedia doesn't mean you have to cancel your entire trip. By taking advantage of the options and deals Expedia has to offer, you can still save money and have a great travel experience.

If you need further assistance canceling an Expedia hotel reservation or have any questions about booking through Expedia, please visit their

in conclusion

Canceling your hotel reservation on Expedia doesn't have to be a headache. By following the steps outlined in this article, you can cancel your reservation quickly and easily. Remember to review your cancellation policy, log into your Expedia account, start the cancellation process, and contact customer service if you have any issues. And don't forget to explore other options for future travel on Expedia. Have a good trip!

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How do I cancel a hotel room on Expedia? ›

To cancel a hotel booking via the Expedia app, open the app on your iPhone or Android and tap "Trips" at the bottom center. 2. Tap the hotel booking you're looking to cancel, tap "Cancel," and confirm it.

How do I cancel my hotel reservation? ›

If you'd like to change or cancel your reservation, contact the hotel or online travel agency directly for help.

Is it easy to cancel a trip on Expedia? ›

To cancel an Expedia flight, go to My Trips. Log into your Expedia account, or use the option to find your booking by entering your itinerary number. Locate the booking you wish to cancel. Select “Cancel Flight” and follow the instructions.

Why can't I cancel my Expedia reservation? ›

Important Note: If you do not see an option to cancel, this means that you are either too close to your check-in date or that the hotel was non-refundable. Contact Expedia customer service directly for further assistance on cancelling your hotel. It could also mean that you booked an Expedia Saver Hotel.

How much does it cost to cancel a hotel room? ›

As a penalty for canceling your hotel reservation, you will be charged the cost of one night's stay at the hotel. You are entitled to a refund of or released of the responsibility to pay the cost of the rest of the reservation.

Is it possible to cancel the reservation? ›

So it's not possible to reject a booking. Depending on your policies, a guest may be able to cancel their booking using a link in their confirmation email or via their Booking account. In some cases, you're able to initiate a cancellation request if a guest asks you to do so, or if there are issues with guest payments.

How much notice do you need to cancel a hotel reservation? ›

Make your request early. Most hotels are saying that guests must make their change or cancellation at least 24 hours before their scheduled date of arrival. Some are asking for a longer notice period, so make sure you change or cancel your booking in time.

Can you cancel booking reservations? ›

Open their reservation details page, on right pane is Request Cancellation, then you get options 1 &2. This method is if you want to trigger the cancellation, including if the guest emails or phones you to do it.

How long to cancel a booking on Expedia? ›

Generally, you can cancel a flight booked through Expedia within 24 hours for a full refund. Generally, changing a flight will result in you being charged fees by the airline.

Does it cost money to cancel a trip? ›

Yes, you can reschedule or cancel a flight. However, you may need to pay a change or cancellation fee depending on the airline you booked with and the fare class of your ticket.

What is a covered reason for trip cancellation Expedia? ›

If you need to change or cancel your flight before you leave, for any reason (one time only) If your flight is significantly delayed. If you need to return home mid-trip because of an emergency. If you need to pay for any emergency medical bills.

How do I cancel a hotel reservation without being charged? ›

Call the hotel to ask for a refund or ask to waive the fee. Explain why you were unable to keep your reservations. This is more effective if you have a valid excuse, such as illness or inclement weather that prevented travel.

Does free cancellation mean refund? ›

The two expressions mean exactly what they say. If a reservation is non-refundable, it means you pay for it when you book and you don't get any money back if you cancel the reservation. Free cancellation means that you are not charged anything if you cancel.

How do I check my itinerary on Expedia? ›

How to find your itinerary on Expedia using a mobile device
  1. Open the Expedia app on your iPhone, iPad, or Android device. Make sure you're signed into your account.
  2. Tap on "Trips" at the bottom-center of your screen to pull up current and past trip itineraries. ...
  3. Tap on the itinerary that you'd like to view.
Mar 2, 2020

Does Expedia charge a fee for hotel reservations? ›

What kinds of fees does Expedia charge? Expedia itself doesn't charge fees for booking accommodations, unless you violate their terms of booking. For example, you may be charged cancellation fees if you cancel your accommodations outside of the standard 24-hour window.

Why can't I change my reservation on Expedia? ›

To change a flight on Expedia

Your new flight must be for the same (primary) passenger(s) and on the same airline. If your new flight costs more than your old one, you will have to pay the difference. You may also have to pay a rebooking fee, as per the airline's rules and regulations.

How do I change my name on Expedia hotel reservation? ›

Important: if you made a booking today (before midnight on the day of booking) and there is a name error on your itinerary, please contact us by phone on 1-866-310-5768 immediately so our Customer Support team can assist you.

Can I get a full refund if I cancel my hotel? ›

Many hotel stays are refundable as long as you cancel within at least 48 hours. But some aren't. If you leave without making any arrangements, the hotel probably will charge you for the full stay. Experts say hotels consider refund requests on a case-by-case basis.

Can you cancel a hotel room and get your money back? ›

Experts say most places will offer you a refund if you have a reasonable excuse. If you are stuck with a nonrefundable room, try changing the date of your reservation. Some hotels will let you move the date of your stay if you ask. You can also resell your room and get your money back that way.

What is 1 hotels cancellation policy? ›


24 hours notice is required for any cancellations on Pay Later Rates. 72 hours notice required on Neighboring/Connecting room categories, City Suites and Park Suites. 7 days notice required on reservations for the Greenhouse Suite.

What is a good reason to cancel a hotel booking? ›

If the hotel is unable to provide the services that were promised at the time of booking, such as an advertised amenity or room type. 2. If there are unforeseen circumstances beyond their control, such as natural disasters or travel restrictions due to pandemics and other health concerns. 3.

How can I avoid cancellation fees? ›

10 ways to avoid airline change and cancellation fees
  1. Look for flight schedule changes.
  2. Provide proof of qualifying unplanned event.
  3. Check for travel waivers.
  4. Check for credit card coverage.
  5. Book more expensive refundable fares.
  6. Change dates instead of canceling.
  7. Earn elite status.
  8. Use the 24-hour booking rule.
Nov 26, 2020

How many days in advance can you cancel a hotel? ›

The time frame can vary from hotel to hotel, but generally, you need to cancel 48 to 72 hours (2-3 days) in advance to avoid paying any sort of penalty.

How do I cancel a reservation online? ›

Steps to cancel train tickets on Paytm:
  1. Select 'Cancel Ticket'.
  2. Provide your PNR and Telephone number used for booking.
  3. Select the passenger you wish to cancel.
  4. Check the estimated refund.
  5. Proceed for cancellation.

How does booking cancellation work? ›

The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival. If the guests do not turn up for the reservation, then they are charged for the price of 1 night as the no show penalty (same as the cancellation fee).

What is bookings cancellation policy? ›

If you cancel a Booking or don't show up, any cancellation/no-show fee or refund will depend on the Service Provider's cancellation/no-show policy. 3. Some Bookings can't be canceled for free, while others can only be canceled for free before a deadline. 4.

What qualifies for trip cancellation? ›

Injury or illness of insured, travel companion, family member, or business partner. Hurricane or natural disaster strikes destination. Bankruptcy or financial default of travel company. Terrorism or mandatory evacuation at destination.

Is it rude to cancel a trip last minute? ›

While consistently canceling at the last minute is not ideal, it's also OK to bow out of plans if you need to take care of yourself. Burns recommends getting curious about why you want to cancel. Is it just nervousness and you'll regret not going?

What does 100% trip cost cancellation mean? ›

Trip Cancellation is a pre-departure benefit that can reimburse 100% of a traveler's trip cost if they need to cancel their trip for a covered reason. The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member.

What happens if I have to cancel my trip? ›

If you cancel the ticket, you may be charged a fee. If the airline cancels the flight, you're entitled to a full cash refund. You can cancel a ticket essentially up until the day of travel, so there's no sense in canceling early and paying a fee.

What is the difference between trip cancellation and cancel for any reason? ›

The biggest difference between Trip Cancellation and Cancel For Any Reason is how and when coverage is triggered. Trip Cancellation requires the traveler to cancel for a reason specifically listed within the policy, while Cancel For Any Reason can cover other events that are not listed.

Does trip insurance allow you to cancel? ›

Can I cancel my flight with travel insurance? In many cases, yes, you can cancel your flight and be reimbursed if you have an eligible reason for canceling. You may not cancel the flight because you've changed your mind. You must have a valid reason that is detailed in your travel insurance policy.

Can you cancel with Expedia and get a refund? ›

Here are some notes to keep in mind when changing or cancelling an flight: Generally, you can cancel a flight booked through Expedia within 24 hours for a full refund. Generally, changing a flight will result in you being charged fees by the airline.

How do I change my hotel room on Expedia? ›

How To Change Or Cancel Your Hotel Bookings In Expedia
  1. Log into your Expedia account.
  2. Click on Manage Trips > Manage My Hotel.
  3. Click on the itinerary that contains the hotel booking you wish to change, to select it.
  4. Click on 'Change Reservation' or 'Cancel Room' under 'Manage Booking'

Does Expedia travel insurance cover cancellation? ›

Expedia travel insurance is a protection plan for your trip which will entitle you to a refund in the event that the conditions of the insurance are met. By purchasing insurance with or after your booking, you are protecting yourself if the trip is cancelled or if unfortunate circumstances occur while on your trip.

Does Expedia charge right away for hotels? ›

Book Now and Pay Later

But you don't have to worry about potential disruptions when you book your next hotel through Expedia. With Expedia's Book Now Pay Later you don't pay for your rooms until you arrive at the property. Rooms booked in advance are guaranteed for your stay but are only paid for once you check in.

How do I get a partial refund from Expedia? ›

Yes, Expedia can process a partial refund for customers if requested through the Contact Us form. Please be sure to provide the amount or percentage of a refund in your product's currency, the approver's name and position, and booking information.


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